Archive for the ‘Public Administration’ Category

Top researchers at Sanford|Burnham rely on ONESolution

Click to download the complete case study (PDF).

Ranked among top organizations worldwide for its impact, Sanford-Burnham Medical Research Institute conducts world-class collaborative research dedicated to finding cures for human disease, improving quality of life, and thus creating a legacy for its employees, partners, donors, and community. The institute has established major research programs in cancer, neurodegeneration, diabetes and childhood diseases. A scientific staff of nearly 900 is dedicated to revealing the fundamental molecular causes of disease and devising the innovative therapies of tomorrow.

As one of the top recipients nationally for National Institutes of Health grant funding, managing the disbursement for those funds is the top priority for Sanford-Burnham’s administrative team. SunGard Public Sector’s financial administration products are a critical component in helping Sanford-Burnham staff to fulfill reporting requirements and insure that research teams have the latest information available on funding.

“As a not-for-profit, we know most of our funds will come from grants,” explains Sandi Houle, manager, administrative computing for Sanford-Burnham Medical Research Institute. “Using SunGard Public Sector products, we are able to generate very clean reports on the money going in and out, and on our funding pipeline.”

Administrators at Sanford-Burnham are not just tracking the high-level movement of funds through the organization—funding is often attached specifically to individual research projects, meaning that expenses against each project must be tracked precisely. Having up-to-date reporting on expenditures by project is critical for the scientists in charge of Sanford-Burnham’s research projects.

“With more than 200 research projects active at any given time, it is crucial that we are able to communicate clearly to the principal investigators on each project regarding funding,” says Ms. Houle. “We are able to set up templates that populate on a weekly or monthly basis, with very detailed information about finance and payroll for each research project.”

The versatility of SunGard Public Sector’s products provides Ms. Houle and her team with the flexibility to manage tasks that are unique solely to research institutes such as Sanford-Burnham. For example, since the institute’s findings are regularly used by pharmaceutical companies as the foundation for creating new drugs, administrators must track use of those patents and track expenses incurred for the upkeep of those patents. Royalties are also paid out against those patents to researchers at the institute. Sanford-Burnham administrators are able to manage patent billing and royalty payments completely through the use of SunGard Public Sector software.

“Before we used SunGard Public Sector’s products, we had several different solutions, and that was the problem,” said Ms. Houle. “There was a lot of Excel going on in this world. Now we are able to capture all our grants info and create nice reports to track success rates on grants, payroll by projects, and other key administrative info—the things we need to know.”

SunGard Public Sector’s continued commitment to technical support helps increase efficiency and productivity. “I like the approach that the most knowledgeable person is wired to take the call and if they are unavailable, then it moves downstream,” said Ms. Houle. “The steps being taken around quality help keep us unified toward the common goal.”

Click to download the complete case study (PDF).

SunGard Public Sector customers win America’s Crown Communities Award

Silhouette of trophySunGard Public Sector would like to congratulate Charleston County, SC., Riverside, CA. and West Monroe, LA., for receiving America’s Crown Communities Award.

Since 1998, American City & County Magazine has presented the Crown Communities Awards to cities and counties that exemplify the best that local governments have to offer. Projects submitted for consideration are judged on uniqueness, value to the community and effective/innovative financing.

  • Charleston County’s Palmetto Commerce Parkway Project

    Like many growing communities, increased development in once rural areas of Charleston County resulted in congested roads. In 2004, Palmetto Commerce Parkway was conceived to ease traffic on the county’s major thoroughfares, while providing an alternate route for those living in newly developed suburbs.

  • Riverside’s Western Municipal Water District

    Effective water conservation efforts in California have led many local water districts to increase rates to make up for lost revenue. Riverside’s Western Municipal Water District decided to transition their rate structure to reward those who use less water and penalize heavy users.

  • West Monroe’s Water Reuse Project

    The Sparta Aquifer, which provides drinking water for 560,670 people and 255,673 jobs in 16 Louisiana parishes, is in danger. To save the aquifer, West Monroe constructed a new wastewater treatment plant, increasing the Sparta’s long-term viability.

For a complete listing of winners and their accomplishments please visit: American City & County Magazine

What Are Your Social Media Resolutions For 2013?

Although we’re already a week into the new year, it’s still not too late to consider some New Year’s resolutions for 2013. When it comes to deploying social media to connect with citizens and constituents, there’s no time like the present. If you’re having trouble getting a social media program off the ground, or trying to determine where to take your strategy next, here’s a few resolutions to consider.

Make it happen.

This should be obvious by now, but your citizens are active on social media. Whether it’s a grandmother keeping tabs on her grandkids from several states away or a college student making plans for Friday night, sites like Facebook and Twitter are not at the leading edge anymore. Social media is in the mainstream. According to Facebook’s data, 73% of those online in the United States have a Facebook page. If you have not considered deploying social media to help connect with citizens, you are missing a chance to interact with your constituents.

Overcome the objections.

It’s hard to find the staff to support social media postings. It’s difficult to track down interesting stories. We’ll be exposed to criticism from citizens.

There are always reasons to avoid kicking off a social media program, but if you prioritize it for your organization, there are always ways to overcome those issues. Use a free collaborative tool like Hootsuite to allow multiple employees to post to the same social media accounts. Encourage staffers and citizens alike to contribute their own content through e-mail reminders and even signs at key locations around town. Leverage the local paper for fresh daily content. Be prepared to use any citizen complaints as a moment to demonstrate exceptional customer service.

Keep things fresh.

Based on the time your organization can devote, determine a posting schedule, and stick with it. Maybe you’d like to try an ambitious daily posting schedule, or maybe twice a week makes more sense. Whatever you decide, use those dates as a guidepost to dictate your efforts. You may be surprised how easy it is to find content once you start leveraging searches on sites like Google, Flickr, Pinterest, or Twitter. Your citizens may be creating great photos, videos, or blog posts that deserve more exposure, which has the added benefit of engaging their creative sides and keeping your content stream active.

Have fun.

Social media can have some serious benefits, but it’s meant to be enjoyable. If you are enjoying the opportunity to share good information and communicate with citizens, that spirit will become infectious. However you choose to approach social media, it’s most important to have fun with it. Your audience will notice and maybe have a little fun themselves.

SunGard Public Sector Launches Training Courses Through Building Officials Association of Florida (BOAF)

SunGard Public Sector has launched a new series of continuing education web courses exclusively for members of the Building Officials Association of Florida (BOAF) designed to provide instructor-led online training that can help members maintain licenses and update knowledge.

Courses offered include training on the Florida Building Code, common code violations in the state, fair housing guidelines, the Florida Accessibility Code, and much more. The web courses are designed to help building inspectors and other Florida building officials access valuable training and certifications without the added expense of travel costs or time spent away from the office.

The BOAF is committed to offering outstanding training and educational opportunities in order to facilitate the uniform interpretation and application of the codes across the State, including certification programs, an annual educational conference and trade expo, and local seminars.

SunGard Public Sector’s training and development team provides live, instructor-led and prerecorded on-demand instruction serving the public sector audience—local government employees and officials, public safety and justice officers, and non-profit organizations. The BOAF training courses are offered as stand-alone modules and are not covered by any SunGard Public Sector continuing education subscription plan.

For more information or to enroll in a class, contact SunGard Public Sector’s training and development team at tnd@sungardps.com.

Attend a Free Learning Event on Government Collaboration & Technology

On Tuesday, November 8 at 2 p.m. EST, SunGard Public Sector will once again present a free learning event to showcase the latest developments in leveraging technology to improve communication for local governments.

Steve Ressler (Founder and President of GovLoop) will discuss how GovLoop promotes and supports an online community of goverment innovators of all kinds from the federal, state, and local entities. Dicussion points include social media and government, creating innovation in government, and increasing citizen engagement.

This webinar is absolutely FREE to SunGard Public Sector customers interested in learning more about how to use technology to improve their collaboration in local government agencies. Register today. If you are not currently a SunGard Public Sector customer but would like to attend, please let us know.

Grant Funding: The Big Picture for Small Agencies

As a grant writer working with public safety and municipal agencies throughout the country, I frequently encounter skepticism regarding funding opportunities for smaller agencies.  The  viewpoint held by many of these agencies’ representatives is that agencies who serve large populations have an overwhelming advantage over agencies with more modest numbers of residents during the application review process.

This opinion is both true and untrue at the same time.  Who is eligible to apply and/or what types of projects are fundable vary by each and every grant program.  Some grants, like the Department of Homeland Security’s Urban Area Security Initiative, only provide funding to major metropolitan areas in each state.  Other grants, like HUD’s Sustainable Communities Planning Initiative, only  provide funding to projects that affect a set, high number of residents.  For small agencies considering these types of funding opportunities, the eligibility requirements automatically appear to exclude them from award potential.

The reality is that thinking creatively and being flexible can remove most barriers that smaller agencies face.  Take for instance the aforementioned Sustainable Communities Planning Grant.  A small agency can partner with surrounding municipalities and units of governments to achieve a sufficiently large cumulative population served and gain eligibility.  This approach has the added bonus of encouraging higher scoring during the review process because it encompasses a regional, collaborative approach.

In talking about today’s federal funding priorities and review process, most of the 26 federal grant making agencies are looking for projects that are innovative and replicable.  Innovative implies a new approach to an old problem.  Replicable means that the project is general and scalable enough that it can be implemented successfully in other cities and counties throughout the country.  Now consider that most cities and towns in the United States serve an average population of just over 43,000.  It makes sense that an agency serving a similar population would have the advantage of designing and implementing a project that is easily replicable throughout the country – a task that is otherwise challenging for a metropolis serving over 1 million.

So what have we learned about funding opportunities for smaller average-sized agencies?  First, that partnering with surrounding areas can provide a competitive edge over agencies serving large populations.  Secondly, that serving a “smaller” population can actually work in an agency’s favor as more grant programs emphasize replicability.

One final point of note for small agencies is that even those with populations way under the national average have funding opportunities that are designated just for them.  There are at least a dozen federal grant programs that provide funding only to rural agencies serving a population of 20,000 or less.  There is grant funding to build new public safety buildings, to acquire broadband, to secure green spaces, to improve service delivery, implement software, and much more – all only for rural agencies.  Identifying and securing funding, therefore, is truly a game that agencies of all sizes have to learn to play.  Being flexible, thinking strategically, and being aware of opportunities are important tools for any sized player in the search for grant funding.

What the Debt-Ceiling Deal Could Mean for Local Governments

We have been inundated with breaking news, commentary, and predictions regarding the recent congressional/white house deliberation on raising the debt ceiling.  Whether or not you watched with interest or tuned out the coverage, the results of this debate and the agreement reached will have considerable consequences that will be felt by everyone in due time.  In summary, the bi-partisan package calls for a trillion dollars in spending cuts over the next ten years to balance the trillion dollar debt ceiling rise.  This sounds simple and reasonable enough on face value.  In action, however, determining where these cuts will be made and who they will ultimately affect will be decided by a divided Congress that contrasts over the parties’ separate ideological platforms.

There are certain stalwarts of the annual federal spending that remain somewhat untouchable in our current political climate. These cost centers typically include national defense and security, social security, Medicare, Medicaid, and Children’s Health Insurance Program (CHIP), benefits for Federal retirees and veterans, and so-called safety net programs.  Together these cost centers comprise 88% of annual federal spending.  The remaining 12% include an array of public services that help maintain our roads, protect our environment, and ensure safety practices.  This 12% equals to roughly $4.2 billion in annual spending and is arguably the most nonessential of the spending categories.  Even if these programs were cut entirely, however, it would amount to only a small fraction of the promised 1 trillion in cuts.  So where will the other $994 billion be cut?

One probable candidate for spending reductions is grant funding, in the form of both federally administered grants and what is commonly referred to as a pass-through.  A pass-through is federal funding that is appropriated to states to either support state-level programs and/or reallocate to smaller units of government.  Federally administered grants and pass-through state funding represent around $400 billion in funding annually and are the primary sources of grant monies for local units of government.  As such, their potential reduction has significant ramifications.

A second viable candidate for spending cuts is the earmark, a monetary amount designated by a Congressional Representative for a particular project and tacked on to appropriations bills for approval.   In fiscal year 2011 alone, over 40,000 earmarks requiring over $131 billion in funding were requested.  In the last two years, earmarks have been given increasing attention as several efforts have been made to eliminate their existence in Congress altogether.    As Washington’s purse strings tighten and the political parties draw their lines in the sand, earmarks will surely come under fire again and reduce significantly.   While the legitimacy of earmarks is sometimes suspect, it is also true that the benefit they provide to communities and jurisdictions throughout the United States is undeniable.  Earmarks are one of the few, and arguably only, major sources of funding available to agencies for high cost projects.  The result of reducing and/or eliminating earmarks in the next several fiscal years is that local units of governments have one less source of funding available to support costly and oftentimes critical projects.

The combined expense of public service programs, pass-through funding, and earmarks is approximate to the trillion dollar in cuts promised.  If these areas are indeed reduced the real victims will be local units of government. Public safety providers and public administrations will feel the sting of the trillion dollars in cuts more than federal agencies and state governments, as ultimately money trickles down.  The less money there is to start with, the less money will reach the bottom rung of the governmental ladder.  In essence, the next decade will be a trying time for local and regional governments as they seek funding to replace aging infrastructure, manage changing needs, and remain responsive to their citizens’ needs.  While these predicted reductions are at this time only speculation, it is now more important than ever for local governments to think outside the box and seek new sources in terms of funding.

 

Free Learning Event on Government Collaboration and Technology

Join SunGard Public Sector on Thursday, June 30 at 2 p.m. EST for a free learning event to showcase how the United States Small Business Administration (SBA) and the government employee social networking site GovLoop foster collaboration among all levels of government.

John Bienko, Deputy Director at the United States Small Business Administration, will discuss how the administration uses eLearning and online communities to provide service to hundreds of thousands of people and businesses they serve for free or for a nominal cost.

Steve Ressler (Founder and President of GovLoop) and Andrew Krzmrazick (Director of Community Engagement at GovLoop.com) will discuss how GovLoop promotes and supports an online community of goverment innovators of all kinds from the federal, state, and local entities. Dicussion points include social media and government, creating innovation in government, and increasing citizen engagement.

This webinar is absolutely FREE to SunGard Public Sector customers interested in learning more about how to use technology to improve their collaboration in local government agencies. Register today. If you are not currently a SunGard Public Sector customer but would like to attend, please let us know.

Case Study: Sanford-Burnham Medical Research Institute Improves Reporting With ONESolution

Ranked among the top 25 organizations worldwide for its impact, Sanford-Burnham Medical Research Institute conducts collaborative research dedicated to finding cures for human disease, improving quality of life, and thus creating a legacy for its employees, partners, donors, and community. A scientific staff of nearly 900 is dedicated to revealing the fundamental molecular causes of disease and devising the innovative therapies of tomorrow.

“As a not-for-profit, we know most of our funds will come from grants,” explains Sandi Houle, manager, administrative computing for Sanford-Burnham Medical Research Institute. “Using SunGard Public Sector products, we are able to generate very clean reports on the money going in and out, and on our funding pipeline.”

Read more about Sanford-Burnham and ONESolution.

Construtech Magazine Features Bend, OR and Electronic Plan Review

Constructech magazine has posted a great case study featuring SunGard Public Sector client Bend, OR and their use of Electronic Plan Review software to reduce paper and improve efficiency. The municipality won a Gold Award for Building Development/Management in Constructech’s 2010 Vision Awards, presented to innovators willing to take the steps to apply advanced technologies to everyday business practices.

Throughout the past three years, the city has slowly built up to a large majority of materials being submitted electronically, and has only recently begun requiring the electronic-media format. So it is a process that other cities can ease into slowly. But the end result is the technology is reducing waste and speeding up the submittal process.

Staten says, “Before it was just they brought out a roll of paper, we did the plan review on it, issued permits or correction letters. But now with this (technology) the whole process has changed and because we are developing that process we are trying to make it work for everybody as efficiently as we can.”

The entire piece is worth a read, especially if you are considering electronic plan review software.