Contributor: Andrew Rickard
There is a lot of talk in the insurance industry about client focus or client centricity, but little in terms of understanding how each interaction contributes to a transparent and effective relationship between the insurer and the consumer.... read more
Contributor: Jim Mangano
A recent SunGard study takes a look at current practices and challenges surrounding credit and collections in corporations based in Australia. Findings revealed that corporations with a small ratio of internal collectors to customers often have difficulty determining which accounts to focus their contact efforts on first.... read more
Contributor: Robert Rooks
At SunGard’s City Day in Hong Kong, a panel looked at the issue of dark pools and how they can impact the wider market. Were they good for all investors? And how has the picture in Asia changed in recent years?... read more
Contributor: Mike Wilkins
“Futures are safe”, that’s not an expression you hear very often. Let’s face it, in a world where most people’s exposure to futures markets is limited to watching “Trading Places” and hearing nightly news reports about surging commodity prices, the perception is that futures markets are fraught with danger and are just one step above the blackjack table in Vegas. But there was Donald Wilson, founder of DRW Trading and one of the leading minds in the exchange traded derivative spaces reminding an audience at last week’s Aite Group “Trading 2011: Trading In The Fast Lane” conference that in spite of all the sensationalism, futures markets provide an efficient system for price discovery and risk management.... read more
Contributor: Tony Scianna
We’ve talked a lot on this blog about the new rules and requirements that will soon affect the financial industry as a whole. After catching up with John Omahen, vice president of our post-trade derivatives solutions, who recently attended talks with regulators in Washington, D.C., it is clear that there is still a lot of work to do. I asked John some questions about his participation in a joint CFTC-SEC roundtable discussion on May 2. Take a look at the Q&A below to see what John had to say. Do you have your own Dodd-Frank implementation questions?... read more
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